PAYMENT & SHIPPING
Payment Methods
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【Credit Card Payment】
●You can pay by credit card.
●All credit cards with the VISA, MasterCard, JCB, and American Express logos are accepted.
【Bank Transfer】
●You can pay by bank transfer.
Bank Name: Sumishin SBI Net Bank
Branch Name: Kiwi Branch (109)
Account Type: Savings
Account Number: 7931466
Account Holder: Aruto Omura
*Customers are responsible for bank transfer fees.
【PayPal】
●If you have a PayPal account, you can pay with PayPal.
●To pay, select PayPal at the time of purchase and log in to your account.
【Cash on Delivery (COD)】
●You can use Yamato Transport's Cash on Delivery (COD) service.
●You can use Kuroneko Web Collect's card payment upon delivery. Please tell the delivery staff your preferred payment method upon receipt.
●Please check the "Cash on Delivery (COD) Terms of Service" in the next section before using COD. A sales contract is formed when your COD order is completed, and you are deemed to have agreed to all terms.
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Cash on Delivery (COD) Terms of Service
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When using Cash on Delivery (COD), please be sure to read and agree to all of the following terms before placing your order.
●"Cash on Delivery Fee" will be incurred depending on the total amount of your order (product price + shipping fee).
●Upon receipt of the product, you will pay the total order amount + cash on delivery fee.
[Cash on Delivery Fees]
¥0 to less than ¥10,000 ・・・¥330
¥10,000 to less than ¥30,000 ・・・¥440
¥30,000 to less than ¥100,000・・・ ¥660
¥100,000 to less than ¥300,000・・・ ¥1,320
●For COD orders, we will make a preliminary phone confirmation after your order. Please note that we will ship only after confirming the buyer's intention to receive the item.
●In mail order, a sales contract is established at the time the order is placed. Unilateral cancellations or refusal to receive due to customer convenience after shipment are not permitted.
●If a product is returned to our store due to customer reasons (whether intentional or negligent), such as refusal to receive or long-term absence, we will bill the customer for actual costs, including round-trip shipping fees, COD fees, and packing materials (even for orders where free shipping was applied).
●If the customer does not agree to bear the actual costs, we may consider legal action, including claims for damages based on business obstruction.
●We appreciate your understanding and cooperation for fair transactions. If you have any questions, please contact us by phone or email before placing your order.
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Shipping Methods and Fees
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【Yamato Transport】
●Shipping fee: Uniform ¥770 nationwide (excluding Hokkaido, Okinawa, and some remote islands, where shipping is ¥1,210)
●Domestic Honshu: Free shipping for orders totaling ¥50,000 or more
●Domestic remote islands/some areas: Free shipping for orders totaling ¥100,000 or more
●International: Free shipping for orders totaling ¥100,000 or more
EMS International Shipping Services
[Time Slots for Delivery]
Morning / 14:00-16:00 / 16:00-18:00 / 18:00-20:00 / 19:00-21:00
●Orders placed by 2 PM on the same day will be shipped on the same day; orders placed after 2 PM will be shipped the next day.
*Please note that depending on store conditions, same-day shipping may not be possible even for orders placed by 2 PM.
●If you choose bank transfer, your order will be shipped after payment confirmation.
●Orders and inquiries placed on regular holidays will be processed on the next business day.
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