Notice of Business Hours Change

Payment & Shipping

PAYMENT & SHIPPING

Payment Methods

【Credit Card Payment】

●Credit card payments are accepted.
●All credit cards bearing the VISA, MasterCard, JCB, or American Express logo can be used.


【Bank Transfer】

●Payment can be made via bank transfer.
Bank Name: Sumishin SBI Net Bank
Branch Name: Kiwi Branch (109)
Account Type: Regular
Account Number: 7931466
Account Holder Name: OOMURA ARITO
*Customers are responsible for bank transfer fees.


【Paypal】

●If you have a PayPal account, you can pay with PayPal.
●You can pay by selecting PayPal at the time of purchase and logging into your account.


【Cash on Delivery (COD)】

●Yamato Transport's Cash on Delivery (COD) service is available.
●You can use Kuroneko Web Collect for card payments upon delivery. Please inform the delivery person of your preferred payment method upon receipt.

●Before using Cash on Delivery, please review the "Cash on Delivery (COD) Terms of Use" in the next section. By completing a Cash on Delivery order, a sales contract is formed, and you are deemed to have agreed to all terms and conditions.

Cash on Delivery (COD) Terms of Use

When using Cash on Delivery (COD), please be sure to read and agree to all of the following terms before placing your order.

●A "Cash on Delivery Fee" will be incurred depending on the total order amount (product price + shipping fee).
●Upon receiving the product, you will pay the total order amount + cash on delivery fee.

[Cash on Delivery Fee]
Less than ¥10,000 ・・・¥330
¥10,000 to less than ¥30,000 ・・・¥440
¥30,000 to less than ¥100,000・・・ ¥660
¥100,000 to less than ¥300,000・・・ ¥1,320

●For COD orders, we will make a pre-shipment phone call to confirm the order. Please note that shipping will proceed only after we have confirmed the purchaser's intention to receive the item.

●In mail-order sales, a sales contract is formed at the time the order is placed. Unilateral cancellations or refusals to accept delivery due to customer convenience after shipment are not permitted.

●If the product is returned to our store due to customer reasons (whether intentional or accidental), such as refusal to accept delivery or prolonged absence, we will charge the customer for the actual costs incurred, including round-trip shipping fees, cash on delivery fees, and packaging materials (this also applies to orders where free shipping was provided).

●If the customer does not agree to bear the actual costs, we may consider legal action, including claims for damages based on obstruction of business, etc.

●We appreciate your understanding and cooperation for fair transactions. If you have any questions, please contact us by phone or email before placing your order.

Shipping Methods and Fees

【Yamato Transport】

●Shipping fee: ¥770 nationwide (excluding Hokkaido, Okinawa Prefecture, and some remote islands, where the shipping fee is ¥1,210)
●Domestic Honshu: Free shipping for orders totaling ¥50,000 or more
●Domestic remote islands / some areas: Free shipping for orders totaling ¥100,000 or more
●International: Free shipping for orders totaling ¥100,000 or more
EMS International Shipping Services

[Delivery Time Slots]
Morning / 14:00-16:00 / 16:00-18:00 / 18:00-20:00 / 19:00-21:00

●Orders placed by 2 PM on the same day will be shipped on the same day; orders placed after 2 PM will be shipped the next day.

*Please note that depending on store conditions, same-day shipping may not be possible even for orders placed by 2 PM.

●If you choose bank transfer, your order will be shipped after payment confirmation.

●Orders and inquiries placed on regular holidays will be processed on the next business day.