Notice of Business Hours Change

Payment & Shipping

PAYMENT & SHIPPING

Payment Methods

【Credit Card Payment】

●You can pay by credit card.
●All credit cards with the VISA, MasterCard, JCB, and American Express logos are accepted.


【Bank Transfer】

●You can pay by bank transfer.
Bank Name: Sumishin SBI Net Bank
Branch Name: Kiwi Branch (109)
Account Type: Savings
Account Number: 7931466
Account Holder: Aruto Omura
*Customers are responsible for bank transfer fees.


【PayPal】

●If you have a PayPal account, you can pay with PayPal.
●To pay, select PayPal at the time of purchase and log in to your account.


【Cash on Delivery (COD)】

●You can use Yamato Transport's Cash on Delivery (COD) service.
●You can use Kuroneko Web Collect's card payment upon delivery. Please tell the delivery staff your preferred payment method upon receipt.

●Please check the "Cash on Delivery (COD) Terms of Service" in the next section before using COD. A sales contract is formed when your COD order is completed, and you are deemed to have agreed to all terms.

Cash on Delivery (COD) Terms of Service

When using Cash on Delivery (COD), please be sure to read and agree to all of the following terms before placing your order.

●"Cash on Delivery Fee" will be incurred depending on the total amount of your order (product price + shipping fee).
●Upon receipt of the product, you will pay the total order amount + cash on delivery fee.

[Cash on Delivery Fees]
¥0 to less than ¥10,000 ・・・¥330
¥10,000 to less than ¥30,000 ・・・¥440
¥30,000 to less than ¥100,000・・・ ¥660
¥100,000 to less than ¥300,000・・・ ¥1,320

●For COD orders, we will make a preliminary phone confirmation after your order. Please note that we will ship only after confirming the buyer's intention to receive the item.

●In mail order, a sales contract is established at the time the order is placed. Unilateral cancellations or refusal to receive due to customer convenience after shipment are not permitted.

●If a product is returned to our store due to customer reasons (whether intentional or negligent), such as refusal to receive or long-term absence, we will bill the customer for actual costs, including round-trip shipping fees, COD fees, and packing materials (even for orders where free shipping was applied).

●If the customer does not agree to bear the actual costs, we may consider legal action, including claims for damages based on business obstruction.

●We appreciate your understanding and cooperation for fair transactions. If you have any questions, please contact us by phone or email before placing your order.

Shipping Methods and Fees

【Yamato Transport】

●Shipping fee: Uniform ¥770 nationwide (excluding Hokkaido, Okinawa, and some remote islands, where shipping is ¥1,210)
●Domestic Honshu: Free shipping for orders totaling ¥50,000 or more
●Domestic remote islands/some areas: Free shipping for orders totaling ¥100,000 or more
●International: Free shipping for orders totaling ¥100,000 or more
EMS International Shipping Services

[Time Slots for Delivery]
Morning / 14:00-16:00 / 16:00-18:00 / 18:00-20:00 / 19:00-21:00

●Orders placed by 2 PM on the same day will be shipped on the same day; orders placed after 2 PM will be shipped the next day.

*Please note that depending on store conditions, same-day shipping may not be possible even for orders placed by 2 PM.

●If you choose bank transfer, your order will be shipped after payment confirmation.

●Orders and inquiries placed on regular holidays will be processed on the next business day.